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At SneakerSquad, we aim to deliver your favorite sneakers quickly and safely. This Shipping Policy outlines our shipping methods, timelines, and related information.
1. Shipping Locations
We currently ship orders across Pakistan. International shipping may be available in the future.
2. Processing Time
- Orders are processed within 1–2 business days after confirmation
- Orders placed on weekends or public holidays will be processed on the next business day
3. Delivery Time
Estimated delivery time after dispatch:
- Major Cities: 2–4 business days
- Other Cities / Remote Areas: 3–6 business days
Delivery times may vary due to weather conditions, courier delays, or unforeseen circumstances.
4. Shipping Charges
- Shipping charges (if applicable) are displayed at checkout
- Promotional offers may include free shipping on selected products or order values
5. Cash on Delivery (COD)
We offer Cash on Delivery (COD) for eligible locations across Pakistan. Availability of COD depends on courier service coverage.
6. Order Tracking
Once your order is shipped, you will receive tracking details via SMS or email to monitor your delivery status.
7. Failed or Delayed Delivery
If delivery fails due to incorrect address or unavailability:
- Our courier partner will attempt re-delivery
- Additional charges may apply for re-dispatch
SneakerSquad is not responsible for delays caused by courier companies.
8. Damaged or Missing Packages
If your order arrives damaged or incomplete:
- Contact us within 48 hours of delivery
- Provide photos or videos as proof
We will investigate and arrange a replacement or resolution accordingly.
9. Address Accuracy
Customers are responsible for providing accurate shipping details. SneakerSquad will not be liable for orders delivered to incorrect addresses provided by the customer.
10. Policy Updates
SneakerSquad reserves the right to update this Shipping Policy at any time. Any changes will be posted on this page.
11. Contact Us
For shipping-related questions, contact us:
📧 Email: pshahzaib383@gmail.com
📞 Phone/WhatsApp: +92 309 5896042
🏬 Store: SneakerSquad
By placing an order on SneakerSquad, you agree to this Shipping Policy.